Sri Lanka The Wonder Of Asia Fully Loaded - Land Only.

• Prices for any other citizens than India (NRI, Foreign Nationals, PIO etc).
• Early check in & late check out.
• Camera & video permit.
• Visa (Entry Visa Fees, please visit https://www.eta.gov.lk/  for more details / submit your individual visa application).
• Any expenses of a personal nature.
• Any other expenses not mentioned above.
• Tips & Portages.

1. I have read, understood and accepted the terms and conditions of the Booking Form and do hereby agree to abide unconditionally and adhere to the same and the present declaration is read in conjunction with the Booking Form. Any reference to me or myself shall also include and mean my co-traveler.

2. I have thoroughly read the application form and ensure that the same is correct. I have verified and understood the contents before fixing my signature for the purpose of submission to the Embassy/ Consulate.

3. I have submitted the documents as mentioned in the checklist for processing of the visa. The documents submitted by me are genuine and the information provided by me is true and correct. The Company will not be responsible to verify the genuineness of the documents provided by me.

4. I am aware and hereby confirm that issuance of the visa, duration of visa, appointment for visa interview, turnaround time or processing time for visa application, outcome of the visa application etc. are entirely dependent on the sole discretion of the Embassy /Consulate/ Visa Facilitation Centre, and Company does not have any control over their process and, therefore, the Company is not responsible for the outcome of the visa application.

5. I accept and understand that my traveling on the said tour package is subject to issuance of Visa by Embassy/ Consulate and if the Visa is not processed and/or granted for reasons not attributable to the Company, I will then have to cancel the tour and will have to pay cancellation charges of the Company as per terms and conditions of the said tour.

6. I undertake to bear the Visa fee or the same will be paid by Company (subsequently recovered from the tour cost), as per the rules of the Embassy/Consulate.

7. I shall not hold the Company responsible for non-issuance/ rejection of visa due to any reason whatsoever including the receipt of incomplete / delayed documents from me or for delay / rejection of the visa, delay in getting appointment at Embassy/ Consulate/ Visa Facilitation Centre, duration of the visa, deportation etc. and shall keep the Company/ its officers indemnified in this regard.

8. I am aware that on my request the Company may re-apply for the visa, and in the event of re-application of visa, I further undertake to pay visa fee and other related charges again to the Embassy/ Consulate/ Visa Facilitation Centre as and when demanded by the Company.

9. I am aware that even though I may have a valid visa and travel documents, the Immigration Authority/ies, whether in India/ outside India, in the course of their duty while following the guidelines / exercising their own discretion, may not allow me to travel any further and may even deport me. In such an event the tour will be discontinued and I will not be entitled for any refund of the tour cost paid to the Company for the cancelled part of the tour.

10. I have voluntarily decided to proceed with the tour with the knowledge that refusal to grant visa by the Embassy/ Consulate may lead to cancellation of the tour or discontinuation of the tour.

11. I acknowledge and accept that rejection of visa would result into discontinuation of the tour and levy of cancellation changes. I have, pending my visa application, have consented for advance bookings by Company for air-tickets, hotels, food and site seeing etc., to be cost effective and to confirm availability, knowing fully well that the outcome of the grant of visa is the sole discretion of the Embassy/ Consulate, and, therefore, shall not hold the Company or its officers liable and/or responsible for the Embassy/ Consulate’s refusal to grant the visa or in connection with the relevant matter herewith and will not claim any refund from the Company in this respect .

I have given this declaration voluntary after reading and having understood it, and shall abide by the same. 

Traveler Signature

Traveler Name:

Contact Number:

Date:

Place:

Terms and Conditions

a. "You/Client” means and includes the Lead Passenger & on whose behalf the Booking is made and / or the person making the Booking.

b. “We”/”Us”/”Company” means TVM Travel Ltd.

c. “Independent Contractors” means Hotelier / Hotel owner, Owner of any airlines or shipping company or Railway, Ferryboat owner / Operator, Coach owner / Operator, or any other person or organization who has been selected by the company to render services to the client.

d. GST means and includes Goods and Service Tax.

e. TCS- TCS means and Includes Tax Collected at Source.

Brochure / Itinerary accuracy/ Change

All information given in this brochure / itinerary is based on the information available at the time of publication as brochures are printed several months in advance. We reserve the right to change any brochure / itinerary information before or after your booking of the tour due to any events beyond our control. The Client acknowledges that the details provided in the brochure/ itinerary, are for indicative purposes only. The Client understands that actual tour experiences may vary from the descriptions provided in promotional materials.

The Company reserves the right to modify or alter the itinerary of the tour due to unforeseen circumstances or force majeure events beyond its control. Force majeure events include but are not limited to natural disasters, adverse weather conditions, political instability, civil unrest, acts of terrorism, and any other events deemed beyond the reasonable control of the Company.

The Client acknowledges and unconditionally agrees and confirms that such changes may be necessary for the safety and enjoyment of the tour.

In case we are aware of any changes sufficiently in advance, we will notify you at the time of booking or prior to travel otherwise our Tour Manager or Local representative will inform you of the changes

Major road works may necessitate route changes in the itineraries, restaurants may close or change management, all of these may cause us to make changes in the itineraries. Where we know of these sufficiently in advance we will notify you, otherwise our Tour Managers or Local Representative will inform you of the changes on the spot. There are also very big fairs and exhibitions, where all the hotels are fully booked well in advance, and therefore it may be necessary to stay in hotels in other cities. We may often operate more than one coach per departure date. We may operate more than one group per departure or club 2 groups in one departure due to operational reasons. For the comfort and convenience of our clients, we will sometimes reverse the direction, or slightly amend the itinerary including the flight routing. We will advise you of these amendments, prior to the start of the tour or on tour.

We may modify the itinerary based on various factors like maintenance of historical monuments, museums, major events like sports conventions, religious festivals, political gatherings, strikes etc.

We may take a detour to reach sightseeing places due to traffic conditions; road blocks and that may vary the course of itinerary. We reserve the right to change the departure date or cancel a departure due to lack of enough number of passengers and shall not  be responsible and/or liable for any ticket/s of the Client and/or any member of the group which they may have purchased in advance for sector within India or abroad. Clients are responsible for the adherence to time at all stages of the tour. In the event that a Client misses on any part of the sightseeing tour or any such tour due to delay on his part then the Client shall not be entitled to claim any refund of the same. The Company shall not accept any liability or responsibility for any damages, loss, baggage loss, injury, accident, death, breakdown, or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense shall be borne by the Client. We reserve the right to claim any additional expenses incurred due to delay or changes in schedules of train, aeroplane, bus, ship, number of nights at the destination and hotels before or after any guest makes booking and / or registration for any tour or any other services. We further reserve the right to amend, alter, vary or withdraw any particular departure; excursions advertised or substitute a hotel of similar category if deemed necessary.. These terms shall be read together with the brochure / itinerary but these terms shall prevail over the brochure / itinerary and shall override the brochure / itinerary to the extent that it is contradictory or conflicting thereto.

By signing / accepting the OTP; this Booking Form, the Client agrees to the aforementioned conditions regarding force majeure events and the indicative nature of brochure details.

Rights to adjust/ change the Package Holiday price or terms (Black out Period) etc

The Company reserves rights to adjust/ change  the Package Holiday price or terms, including terms of cancellation and refund policies for a holiday package, due to significant variations in demand, supply, cost and other factors caused by:Seasonal fluctuations (Christmas, New Year departures etc.); Force Majeure events (e.g., natural disasters, political unrest, strikes, sporting events etc.); Adverse weather conditions (e.g., extreme temperatures, storms etc.); Changes in Animal Migration and plant flowering patterns and other disruptions in the natural order. Other unforeseen circumstances beyond the Company’s control. If a price adjustment /changes in price or changes in terms of cancellation and refund policy etc. has been effected, then Company will notify such changes to the Client at the time of booking.

MEALS AND SPECIAL REQUESTS

The menus are pre-set menus provided for meals on the tour. The types of meals are clearly indicated in the brochure. Unlike an airline, we cannot provide a special meal, nor do we guarantee a special diet to the Client, except to the extent mentioned in the brochure.

We however reserve the right to change the meal arrangement if circumstances make it necessary to do so without assigning any reasons thereof. In the event that the Client misses any meal during the tour for any reason whatsoever then no claim for the refund shall be entertained by the Company.

Special requests for room allocation, diet consideration on tour / cruise / flight etc. shall be made in writing 45 days prior to the final payment of this Booking Form, but all such requests shall be subject to availability. The Company will not be held liable for claims of damages or consequential loss if the Company is unable to process such requests for want of availability. The Client may request changes to meal preferences or special requests after booking, subject to availability and any associated fees or restrictions. Late requests may not be accommodated.

HOTELS

You will be out sightseeing most of the time and hence we have taken care to select and/or book the Hotels which are convenient and comfortable subject to the availability of the Hotel.

In the event that the Hotels are not available then the same shall be booked away from the city centre. The rooms are comparatively small, we would recommend only 3 persons in one room for your own comfort. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway cot put in a twin room for the night. Also due to favourable conditions in certain countries, most of the hotels may not have air conditioners / fans. In case of any improvements with hotel services, guest/s are requested to inform reception. Most of the rooms have a private bath or shower, air-conditioning, central heating and other facilities subject to various factors including weather / climatic conditions, local systems, tour type, etc. It is pertinent to note that the category of hotels shall vary according the tour package booked by you. The Hotels will either be those shown in the itinerary or of the same category. Due to trade fairs and conventions in the cities the Hotels may be blocked out for more than 2 (Two) years in advance. In such circumstances, you may have to stay in Hotels further away from the cities and itineraries may have to be altered / amended.

The Client should review hotel ratings and reviews provided by third-party sources to ensure that the hotel meets their expectations.

All baggage and personal effects are at all times and under all circumstances are the responsibility of the Client. We shall not be responsible or liable in case of loss or theft or damage of such items from the hotel premises / Coach / Cruise / Airport / during travel or place of visit etc. Some hotels offer the facility of safe deposit lockers, which can be availed of by you at your own cost and risk. The Company shall not be liable for any loss / theft from the same. Any damages caused to the hotel rooms / Coach / place of visit etc. during your stay / tour / visit, shall be borne and solely payable by You, and the Company shall not be liable for the same. Company is not liable if there is sudden disruption / disorder of telephone, internet services, and other amenities while staying at the Hotels. The Company shall not responsible for the facilities provided or not provided in the room / bathroom / hotel premises etc. by the Hotel or its staff. Rude or Unprofessional behaviour of hotel staff does not come under the direct purview of the Company and the Company shall not be responsible for the same. Facilities like mini bar, internet, paid television channels, telephone etc., are   excluded from the Tour cost and same shall be directly paid by the Client to the Hotel.

It is pertinent to note that the Client shall abide by the check in / check out time of the Hotel. Any changes made directly therein, the same shall be paid solely paid by the Client to the Hotel and the Company shall not be liable for any compensation.

ACCOMMODATION FOR CHILD BELOW 12 YEARS OF AGE

It is expressed and given to understand that a child below 12 years of age who is booked on the tour paying the special rate without a bed will not be provided with a bed in the hotel while on the tour under any circumstances. In case the Client makes any changes in their rooming while on the tour, the Company shall not make any refunds or pay any compensation to them. In case the Client decides to make any change in the rooming while on the tour subject to availability, then they shall be bound to pay an additional charge.

AIRLINE

The Company shall not be liable to the Client or any person traveling with him for Loss of Baggage by the Airline in case of  failure to provide meal of the Client, overbooking of the seats by the Airline, failure on the part of Airline to accommodate Client despite having confirmed tickets, meals offered by the Airline / quality of meal, flight delay, if the Client misses the flight, changes of flight schedule / routing / airline mentioned at the time of booking, or any other reason whatsoever. In the event that the Client is booked on a particular Airline on a particular date and due to certain reasons beyond the control of the Company, the Client is not allowed to board the flight, then the Client shall not hold the Company responsible for the same and no claim whatsoever can be made by the Client against the Company. Airport taxes / Airport Development Fee as applicable shall be paid by the Client solely. All the booking / cancellation / change of the airline ticket and the travel on such airline ticket will be subject to the terms and conditions of respective Airlines and the same may be provided to the Client by the Company upon request from Client. Airlines are operating as per its own norms, rules and regulations and Client shall strictly adhere to the same.

COACH / SITTING

We use air-conditioned/air-cool luxury coaches. However, sometimes due to extreme weather conditions the same may not seem to be very effective. The Company shall not be responsible for any defect in the coach or in the Air-conditioner / air-cooler or for the behaviour of the driver or the attendant. We have found it fair to operate daily seat rotation on board our coach, so no seat numbers are allocated. The coaches are equipped with an emergency washroom. However, this facility is not to be used in lieu of the rest rooms at our frequent comfort stops. If you are carrying any high value items on the coach, we advise you not to leave them behind when you leave the coach. We shall not be responsible or liable in case of loss of such items from the coach. All baggage and personal effects are at all times and in all circumstances responsibility of the Client. Any damages caused to the coach during your travel under this booking shall be solely payable by you without any recourse to the Company. The drivers are bound by specific rules, like maximum driving hours within a day and during a week, rest period per day / week etc. Clients shall have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel, otherwise certain sightseeing schedules may be missed due to your actions / delays and the same shall be non-refundable.

LOSS / DAMAGE

Company is not responsible for any loss or damage to personal belongings during the stay in the hotel or while traveling in the coach. Due to theft or loss of baggage, tour participant can lodge a complaint with the local authorities on his / her sole discretion, cost, risk and consequences.

The Client acknowledges and agrees to assume full responsibility for their baggage and personal belongings throughout the duration of their travel. The Company shall not be held liable for any loss, theft, damage, or misplacement of the client's luggage, belongings, or valuables, whether occurring during transportation, accommodation, or any other aspect of the travel itinerary.

The Client understands that it is their sole responsibility to always ensure the security and safekeeping of their possessions at all times during the trip. This includes; but it is not limited to properly securing luggage, safeguarding valuables, and adhering to all relevant security protocols and guidelines provided by the Company or its affiliates. It is clarified that the Company shall not be held liable for any financial or material compensation arising from such incidents.

The Client is strongly advised to procure appropriate travel insurance coverage to mitigate any potential financial losses resulting from baggage loss, theft, or damage and Health related.

REGISTRATION

In cases where the travel agent through whom the Clients have booked the tour signs the Booking Form/ acceptance of OTP  for and on behalf of the persons named in the Booking Form, it shall be deemed and construed that the Clients have duly authorized the said travel agent to sign on their behalf. The signing of the Booking Form by the Client or by their travel agent shall mean acceptance in totality of the Terms and Conditions contained herein by the Client/s. No person including the Employee/s and the Agent/s of the Company other than the Company, in writing, has the authority to vary, add, amend, alter or waive any stipulation, representation, term or condition set forth herein. Any assurance given by any person shall have no consequence. The Company reserves the right to decline to register any person/s as Client/s for any Tour or to cancel their registration without assigning any reason.

SCOPE OF ACTIVITY

We are travel agents and holiday organizers only. The role of the company is that of an agent of the client to secure proper services for the tour from the independent contractors and service providers such as the airlines, shipping company, hotels, Coach etc. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the ingredients in your holiday; but because we only select them and have no control in operating them, we cannot be responsible for any injury, death, loss or damage, which is caused by the act or default or omission of the management or employees of any hoteliers, airlines, shipping company, coach owner / coach operator who are the company’s independent contractors arising outside our normal selection process.

PRIVACY OF INFORMATION

We treat all the information furnished by you as confidential. However, you consent and authorize us to share all or any information pertaining to you with airline, hotel or other service providers who will provide the services to you during your tour and also to fellow traveler (s). You acknowledge that we shall be constrained to disclose the information furnished by you, if such disclosure is required by the law or by an order of a court or the rules, regulations or enquiry by any government / statutory agency having regulatory or statutory authority over the Company.

CONDITIONS OF PASSAGE

These conditions are applicable to every client of the Company, who books a Brochure Tour or any Special Tour or travel arrangement. In the event of a client booking through us a Tour and / or Tour Arrangement of any other Cruise Companies like Royal Caribbean, Norwegian Cruise, Carnival, Cosmos etc; the “Terms and Conditions” specified by such Cruise Companies, including their payment schedule, cancellation, refund etc shall be applicable, in addition to our “Terms and Conditions” while determining the contractual relation between the Client, the Cruise Company and us. The receipt issued by the Company is subject to the amount being irrevocably credited and realised in the Company’s Bank account. In case of online/electronic payment of monies to the designated Company’s bank account by the Client, the Client undertakes to irrevocably credit and realise the monies dues in Company’s Bank account and not issue any instructions to his/her/their banker or cause to do any act, deed or thing in furtherance of reversing, debiting, nullifying or recovering the due credit made to the Company’s Bank account. The Client further undertakes and confirms that the Client shall be bound to pay the monies towards the tour cost to the Company, if the same is reversed, debited, nullified, or recovered from Company’s Bank Account due to any technical snag, system error, internet issues or for any reason whatsoever. The Client shall voluntarily make good the loss caused to Company due to such reversal, debit, nullity, recovery of monies from Company’s Bank account without waiting for any official intimation from the Company to the said effect. Client hereby indemnify and keeps indemnified the Company from all claims, demands, liabilities, expenses and losses arising due to any and/or all reversal, debit, nullity, recovery of monies from Company’s Bank account due to any technical snag, system error, internet issues or for any reason whatsoever, without any further objection, demur or protest.

Hospitalization/Death 

1. Hospital Admission:

(a) In the event that the Client or an immediate family member of the Client (spouse, children, or parents) is admitted to a hospital, it shall be the responsibility of the Client or an immediate family member of the Client (spouse, children, or parents) to furnish the sales representative with the hospital admission card as evidence of such admission. The Client or an immediate family member of the Client shall notify the Company of the hospital admission as soon as reasonably possible, but no later than 48 hours from the time of admission. Delayed notifications may impact the eligibility for credit notes or refunds. This documentation is required to initiate the process of obtaining a credit note or refund. Failure to provide this documentation promptly may result in delays or the forfeiture of any potential credit notes or refunds.

(b) The hospital admission card must include the patient's name, date of admission, and the hospital's contact information. The submission of this card serves as formal proof that the medical condition necessitated hospitalization, and it is crucial for processing any financial adjustments or claims related to the booking.

(c) TVM reserves the right to verify the authenticity of the hospit

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